211

Connecting residents with critical community resources

Get Connected.

Get Help.

Welcome to the heart of support and connection in Eastern LaSalle County—United Way’s 211 program. Designed to be a beacon of assistance, 211 is your gateway to accessing critical community resources. Whether you’re seeking food assistance, emergency services, or guidance during challenging times, 211 is here to connect you with the help you need. This program is more than just a helpline; it’s a lifeline, linking residents in Dayton, Ottawa, Seneca, and beyond to the resources that matter most. Explore how United Way’s 211 program is making a tangible difference in the lives of individuals and families, ensuring no one navigates challenges alone.

211 Program Details

211 is the most comprehensive source of information about local resources and services in the country.

What is 211?

211 is a confidential hotline designed for times of non-emergency crisis and everyday needs. It serves as a shortcut through the maze of health and human services, guiding community members directly to the nearest resource.

With approximately 1.5 million nonprofit organizations in the United States plus scores of government agencies, finding help can be confusing and intimidating. People who need help often do not know where to begin.

211 call centers are staffed by trained specialists, who quickly assess the callers’ needs and refer them to resources in their area. It’s simple to remember, accessible to everyone, toll-free, available 24/7, with multilingual capabilities.

What Resources does 211 Offer?
  • Basic Human Needs
  • Child, Youth, and Family Support
  • Support and Assistance for Persons with Disabilities
  • Suicide Prevention
  • Military and Veteran Support
  • Support and Assistance for Seniors
  • Physical and Mental Health
  • Work Support
  • Pet Services
  • Services in Non-English Languages
How Can I Join the 211 Program?

There is no cost to any person or entity
to register as a resource included in the 211 database.

Click here to register your business in the 211 database. 

94%

of the US population supported by 211

180

Languages available through 211

50

211 is available in all 50 US States

Change doesn't happen alone

Your donation to United Way creates meaningful, sustainable change across Eastern LaSalle County. With your support, we can continue empowering communities, fostering self-sufficiency, and delivering vital resources where they’re needed most.